The goal is simple; do more with your payroll dollars. Getting there is not so easy.

If you want to cut your labor costs, you can do so tomorrow. Unfortunately, lost sales and lower employee morale are the likely result. Workforce management is not about cutting labor costs - it’s about doing more with what you have to implement your unique strategy.

 

Are you scheduling labor according to product mix as well as demand? Are you considering non-service tasks as well as service labor? Does the forecast consider different forecast methods for each metric and site? Are you producing schedules that adhere to the local labor laws? Rather than the efficiency of your schedules, do you understand how accurate they are? Are you validating punches against the schedule? Which managers are adjusting for changes in the business? Which ones are not?

 

A good retail workforce management solution should allow you to answer yes to these questions and manage your workforce in a way that works for your brand and your strategy.

 

The goal is simple - but getting there is a challenge.

 

The principles at Retality have been in the retail workforce management space for nearly 10 years. We’ve implemented dozens of workforce management solutions for some of the largest and most successful retailers in the world. We understand the challenges and pitfalls and are uniquely capable of helping our clients navigate the needs analysis, selection and implementation processes with speed and results.