Here are samples of the experience our team members have with strategy, selection and implementation work for store and customer facing technology;

 

$8 billion food retailer

Our team members worked with senior operations executives to implement an in-store forecasting and labor scheduling tool that improved customer service levels within current payroll spending.

 

 

National Pizza Chain

Members of our team led development of a touch-screen ‘dashboard’ for store managers. This tool allowed increased spans of control for area managers and reduced field management costs.

 

 

$2 billion specialty retailer

Our team members led the implementation of a store-level forecasting and labor scheduling package which improved the customer experience and increased sales by roughly 2.5%.

 

 

National Quick Service Restaurant Chain

Team members helped conceive a store technology strategy which was implemented enabling the chains growth from under $500 million to over $3 billion today.

 

 

National Quick Service Restaurant Chain

Team members led development of a next generation point of sale product which decreased training time and increased customer services levels.

 

 

Blockbuster Entertainment

Our founder, Pete Reilly, was responsible for all store and corporate systems for this $5 billion entertainment retailer. Relevant projects were debit card implementation, movie kiosks pilots and the ability of customers to be able to rent from any store with one customer number.